Discover and use resources independently.
Accessible catalogs, accounts, databases, e-books, forms, calendars, and program information.
ADA Title II · Public libraries & library systems
Keep the digital library door open to everyone.
Patrons should be able to search the catalog, reserve a room, attend a program, use an online resource, or ask for help without a digital barrier. AX4Libraries makes accessibility practical across the full library experience.
- Patron-centered priorities
- Catalog and vendor scope
- Practical staff training
Example patron journey
Discover and borrowWebsite · catalog · resources
- 1Search the catalogKeyboard and screen reader
- 2Place a holdAccount and forms
- 3Use the resourceDigital vendor platform
✓
Access beyond the homepageFollow the complete patron journey across systems.
AX4LibrariesPublic librariesLibrary systemsCatalogsDigital resources
Access is the mission
The modern library is a digital public space.
Accessibility determines whether patrons can discover materials, use online resources, join community programs, complete forms, and connect with library staff.
Participate in library life.
Captioned programs, readable flyers, accessible registration, meeting spaces, and outreach.
Create accessible content confidently.
Templates, training, vendor standards, testing, and a clear support path.
The digital library ecosystem
One patron experience. Many platforms.
Library accessibility crosses the public website, integrated library system, catalog, digital collections, program tools, documents, media, and licensed vendors.
Website & programs
Locations, hours, events, registration, meeting rooms, services, news, and community information.
Catalog & accounts
Search, holds, renewals, fines, library cards, discovery layers, and mobile apps.
Documents & media
Applications, policies, flyers, guides, board materials, recordings, and social content.
Digital vendors
E-books, databases, streaming, learning platforms, calendars, payments, and embedded tools.
Which date applies?
Use the population of the government the library belongs to.
A city or county library generally uses the population of that city or county - not branch visitors, cardholders, staff, or the number of people served by one location.
Verify with official DOJ guidance →50,000 or moreApril 26, 2027
Large state and local entities
0–49,999April 26, 2028
Smaller entities and special district governments
Independent library districts should confirm whether they are special district governments and which date applies.
Clear library ownership
Connect the mission, the technology, and daily publishing.
AX4Libraries gives directors, digital teams, communications, public services, accessibility staff, and procurement a shared operating plan.
Director & board
Governance, resources, policy, priorities, progress reporting, and accountability.
Web, systems & IT
Website, catalog, apps, integrations, testing, remediation, and technical vendors.
Communications
Events, flyers, documents, media, social content, and publishing standards.
Public services
Patron journeys, programs, forms, resources, feedback, and staff support.
Accessibility coordination
Disability expertise, user testing, accommodations, policy, and escalation.
Collections & procurement
Vendor evidence, platform evaluation, contract terms, and remediation expectations.
A practical first 90 days
Start with the journeys patrons use most.
Map the library ecosystem, test representative experiences, and create a plan that fits staff capacity and vendor realities.
Days 1–3001
Organize
- Name leaders and owners
- Map platforms and publishers
- Identify priority patron journeys
- Open accessible feedback
Days 31–6002
Assess
- Test website and catalog
- Sample documents and media
- Review digital vendors
- Prioritize patron impact
Days 61–9003
Mobilize
- Assign remediation owners
- Train staff publishers
- Add procurement standards
- Report and retest
Outcome: a patron-centered roadmap with clear owners and measurable next actions.
Scope the 90-day planA welcoming place to begin
Bring one patron journey. Leave with a next step.
We will help identify the most useful action without a generic pitch or fear-based messaging.